What kind of pets do you allow? Do you permit exotic pets?
Cats and dogs up to 75 lbs are permitted. Limit 2 indoor pets per apartment. Breed restrictions apply. Exotic pets are not permitted.
How many pets may I have?
Are there any deposits, special fees, or monthly charges to have a pet?
$500 pet fee for 1st pet and $250 for 2nd pet; $20 monthly pet rent per pet.
What must I bring with me to tour an apartment?
Government issued photo ID.
What are your fees and monthly charges?
$150 application fee per applicant; $325 administration fee; $300 deposit 1 bedroom, $400 deposit 2 bedroom; $500 deposit 3 bedroom with approved credit. $25 per month valet trash; $20 per pet pet rent; water/sewer depending on consumption.
What are the income and credit qualifications?
3x monthly rent. See property guidelines for credit qualifications.
What is acceptable "proof of income" to sign a lease?
See property Qualification Guidelines.
What happens if I qualify for an apartment, but my roommate does not?
The decision will be based in whole, not in part.
Is my security deposit totally refundable?
Yes, upon move out.
If I get a job transfer, can I break the lease?
Reference lease termination addendum in lease, option 1 (2 month rent penalty as liquidated damages) option 2 (rent responsible until apartment is re-rented as liquidated damages).
Can I change to a month-to-month lease plan after my first year?
Yes, you will be charged according to your lease for a month-to-month lease.
What utilities are included in my lease?
How long is the term of the lease?
Am I required to have renters insurance?
Do you offer furnished apartments?
Do you offer corporate apartments?
Yes, if the corporation meets our qualification guidelines.
If something needs to be repaired in my apartment, how do I report it?
Online resident portal or by contacting Leasing Office at 954-590-3340 or Solaire@ZRSmanagement.com
When is my rent payment due?
1st and is considered late after close of business on the 3rd.
What day of the month am I liable for a late charge?
Will you accept electronic payments from my bank?
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
Guests are welcome and you must register their vehicle for the duration of their stay. Any guest staying longer than 7 consecutive days without our prior written consent, and more than twice that many days in any one month, must be added to the lease, per paragraph 2 in your lease agreement.
Do you have reserved parking?
We do not have assigned parking, but provide parking decals to all residents. Only 1 vehicle per licensed resident is allowed. Maximum number of vehicles per apartment: 1 bedroom- 2 vehicles; 2 bedroom- 2 vehicles; 3 bedroom- 3 vehicles.
I have a motorcycle, where can I park it?
In your garage or driveway if your apartment has a garage, and in the open lot if your apartment does not have a garage.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, they must be added to your lease as occupants if staying more than 14 consecutive days per month.
Can I install my satellite dish at my apartment?
On site management will need to approve the location prior to installation and you will pay an additional $200 refundable deposit and carry renters insurance.
Do you have cable services?
Does the property have a fitness center?
Yes, 24 hour fitness center.
Does the property have a swimming pool?
Yes, heated pool and jacuzzi.
Does the property offer on-site recycling?
Yes, included in Valet Waste pick up schedule.
Are gas grills permitted at your property?
All grills must be used only on the ground level and will be placed a minimum of 15 feet from any building. Grills may not be stored on the patio or balcony.
Is there any additional storage space available at your property?
Are residents permitted to paint their apartment?
Yes, however, charges may apply at the time of move out.
Will you accept my delivery packages for me?
We do not accept packages.
Do you have a list of Preferred Employers?
Please contact the Leasing Office for information about our Corporate Advantage Program.
How is your property different from the competition?
1) Walking distance to The Promenade at Coconut Creek
2) Media and game room for entertaining & Poolside demonstration kitchen (complimentary reservations)
3) Lake view
4) Attached and direct entry garages